Who should be responsible for the content on a federal agency’s Web site—the agency’s public affairs office, CIO office or some other oversight body? Or should the program managers actually control the material?
This is the issue that many federal agencies are now grappling with, according to two researchers at George Mason University.
“As agency [W]eb sites become the most public agency presence for most citizens, the approval process for content [within these agencies] appears to be increasingly contested,” argued Julianne Mahler and Priscilla Regan of GMU’s Department of Public and International Affairs. Professor Regan is currently on leave from GMU, serving as a program director at the National Science Foundation. The two researchers studied how agencies manage their sites. They presented their findings at the International Conference on Digital Government Research, held recently in San Diego.
Full Story: http://www.targetgov.com/Content.asp?id=2314
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